Coaching

Martha Tremblay:  "I have learned skills necessary to obtain the best possible performance from our employees."

Lori Hatton:  "Coaching gave me the opportunity to have a "sounding board."  It was both productive and practical.  Weekly coaching really allowed me to work through problems quickly."

Rick Schulkey:  "Debbie helped me gain a sense of satisfaction from a job well done by helping me gain strengths that I had within me, but were brought out by discussion and tracking progress."

Joe Hendricks, DVM: "Thank you so much for your work with us over the years.  You have always been a part of our culture and attitude, but now you are truly part of the team (kind of like the Bull Pen Coach).  We love and appreciate what you do and look forward to a GREAT future with you on board."

Mary Beth Leininger, DVM:  "We appreciated all your efforts to help keep our practice functional and effective during my leave of absence as AVMA president.  You were able to understand the staffing challenges we faced and put together the very fine practice team we now have.  Thanks sincerely for jumping in when we so urgently needed you."

Recruiting

Linda Blough, DVM:  "Lori is an awesome manager.  Thanks again!"

Guy Osmun, DVM:  "I look forward to our continued relationship. I need your expertise, but I enjoy your honesty and humor during trying times."

Dennis White, DVM:  "I SINCERELY APPRECIATE ALL YOUR SUPPORT, GUIDANCE AND DIRECTION."

Seminars

Michelle & Laurie - Paso Petcare Veterinary Hospital, CA:  "Thank you so much for being an enlightening, motivating friend.  We will be considering all of your strategies to make our practice an ideal place to work.  Your information tends to be realistic and tangible, as opposed to textbook.  Thank you again."

Glenn Kolb, Executive Director of the Oregon Veterinary Medical Association:  "You have a special way of presenting your material, making it practical, informative and fun."

Kay Boydston, OR:  "Debbie's approach is refreshing and kept me interested the entire day.  I can't remember a seminar that went by so fast.  Her knowledge of people and situations at work allow her a specialized approach that makes what she tells you pertain to your own situation."

Annette Liendo:  "Your management seminar series was extremely helpful.  The presentation was upbeat and informative.  It had a tremendous impact on myself and team members that attended.  We are now working cohesively and with the same goals and intentions.  Thank you very much for the enlightening experience."

On-Site Consultation

Mary Wolenski and Judy Rozanski:  "... thank you for mediating our client focus group.  It was a wonderful learning experience and we strongly recommend that other veterinary hospitals host a focus group.  We have attended many continuing education seminars on customer service, but we agree that we learned more during this 3-hour focus group than all the seminars combined."